6th August 2019

Portal (Gateway) Services Restored

We can advise all systems are now operational and have been for several hours now. We decided to maintain the current status until further investigation and testing had been completed. All traffic diversions have been removed now the immediate cause has been identified and removed.

Symptoms this morning included disconnections, paused and slow connections which was caused by a fault in a server down for maintenance. Although the server was not in production, the fault caused network interruptions.

We sincerely apologise for the inconvenience to our clients, we do not foresee any repeat issues.